Remote Senior HVAC Office Manager

The role

You will manage administrative operations for multiple HVAC contractors. You will use AI-powered tools to optimize workflows and support business growth.

What you will do

• Manage administrative operations for multiple HVAC contractors, including scheduling, invoicing, and customer service
• Use AI-powered tools to optimize workflows and support business growth
• Share HVAC industry knowledge with the product team to improve AI solutions
• Help contractors implement tools and processes to enhance efficiency
• Tailor approach to meet the unique needs of each contractor

Required qualifications

• Experience in HVAC office management, especially with small businesses
• Understanding of HVAC business operations and industry challenges
• Skilled with tools like QuickBooks, Jobber, HouseCall Pro, ServiceTitan
• Highly organized and can manage multiple priorities effectively
• Communicate clearly and can build strong relationships remotely
• Comfortable with technology and excited about integrating AI into workflow
• Can work independently and thrive in a dynamic, evolving environment

Nice to have

• Experience supporting multiple businesses simultaneously
• A knack for process improvement and optimizing workflows
• Familiarity with or enthusiasm for learning about AI tools

Benefits

• Competitive salary
• health benefits
• equity in a growing startup
• Work remotely
• flexible schedule

About the company

WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. They assign each customer a dedicated office manager to handle administrative and operational tasks.