IT Engineer

The role

You will own internal technology and SaaS platforms and shape the employee IT experience. You will design scalable IT solutions, manage core systems, and build automations to reduce toil.

What you will do

• Design and implement scalable IT solutions
• Manage and maintain core IT systems including Okta, Kolide, Iru, Google Workspace, Notion, and Slack
• Develop and optimize global asset management processes
• Build and maintain automations and integrations across IT systems
• Own and improve employee onboarding, role change, and offboarding processes
• Partner with Security, People, Workplace, Engineering, and external IT support
• Serve as an escalation point for hardware, software, and network issues
• Maintain a secure, reliable macOS fleet
• Manage and optimize conference room technology and A/V systems
• Administer and support AI platforms including Claude, ChatGPT, Dust.tt, and Notion AI

Required qualifications

• 3+ years of increasing experience and responsibility in IT at high-growth technology companies
• Hands-on experience administering Okta, including SSO, provisioning, and lifecycle workflows
• Hands-on experience using AI to improve work
• Comfortable building scripts, using APIs, and workflow automation
• Experience managing and supporting Mac-based environments
• Experience with asset management systems and lifecycle management for employee devices
• Knowledgeable about IT security best practices and compliance requirements
• Excellent problem-solving abilities
• Effective communicator with technical and non-technical stakeholders
• Experience supporting a breadth of modern SaaS applications
• Experience managing vendor relationships and external service providers

Nice to have

• First-hand experience building custom tools and applications
• Experience with zero-trust security frameworks
• Knowledge of corporate networking fundamentals and troubleshooting
• Familiarity with office setup and infrastructure planning
• Direct experience with IT compliance frameworks (SOC 2, ISO)
• Industry certifications related to our technology stack (e.g., Okta, Google Workspace, Cisco)

Before you apply

• Interview process starts with 1 to 2 conversations about Watershed, experience, and interests
• Next steps may include a skill or experience interview
• Next steps may lead to a virtual or in person interview panel

About the company

Watershed is the enterprise sustainability platform used by companies to manage climate and ESG data and drive decarbonization.