Senior Software Engineer - Canada

The role

You will own the claims automation system, including the pipeline that reads invoices, decides coverage, and pays claims. You will work on making the system cheaper to run, easier to change, and capable of handling more claims using AI.

What you will do

• Learn the claims automation pipeline in depth and become a core owner.
• Review and ship changes on your own within the first few months.
• Lower the cost of every claim by routing work to the right models while maintaining accuracy.
• Restructure the pipeline so each stage can be changed, tested, and rolled out independently.
• Ship new automation to let more claims resolve without manual review.
• Use AI to read veterinary records and make better coverage decisions.

Required qualifications

• Shipped an LLM-powered feature to production that real users or real money depend on.
• Set up evaluations before rollout, versioned prompts and models, and planned for rollback.
• Designed or substantially refactored a system the business depends on without breaking it.
• Taken over a complex system and become the person others trust with it.
• Made real tradeoffs between model cost and quality.
• Use coding agents and AI review tools every day.
• Strong Python skills.

Nice to have

• Experience with Django
• Experience with TypeScript

Benefits

• Comprehensive health, vision, and dental coverage
• HSA/FSA
• 401(k) retirement planning with employer matching
• Unlimited paid time off
• Annual company holidays
• Additional company-wide recharge days off
• 12 weeks parental leave for eligible employees
• Company paid Wagmo pet wellness and insurance plans
• Regular company-wide events and team gatherings
• Pet-friendly office
• Catered lunches

About the company

Wagmo is a modern pet healthcare company founded in 2017. It partners with employers to provide pet and pet-parent wellbeing through wellness plans, emergency coverage, and telehealth guidance.