Solutions Engineering Manager

The role

You will lead a growing solutions engineering team by owning complex technical customer engagements and designing integrations. You will manage and develop Sales Engineers and Technical Account Managers while acting as a conduit between customer needs and the product roadmap.

What you will do

• Leading technical discovery, solution design, and demo presentations
• Providing hands-on support across integrations including Google Analytics, Zapier, QuickBooks, public APIs, webhooks, and complex inventory setups
• Acting as the escalation point for senior technical issues
• Managing, coaching, and growing a small team of Sales Engineers and Technical Account Managers
• Building team processes, playbooks, and onboarding resources
• Taking part in hiring and training
• Partnering with Sales, Onboarding, Account Management, and Product
• Surfacing customer feedback to Product and Engineering
• Defining and documenting the technical sales and implementation process
• Building a library of reusable technical assets

Required qualifications

• 10-15 years of experience in solutions engineering, technical account management, implementation, or a related customer-facing technical role
• Comfortable reading API documentation, troubleshooting integrations, and designing data flows between systems
• At least 5 year of experience managing, mentoring, or leading a technical or customer-facing team
• Ability to lead technical discussions with both technical and non-technical stakeholders
• Deeply familiar with integration tools like Zapier
• Strong project and programme management skills

Benefits

• Attractive compensation
• Unlimited paid time off
• Office in central Amsterdam with rooftop garden
• Work remotely for a maximum of 4 weeks per calendar year
• 2-week cross-functional onboarding program
• Cycle-to-work scheme (Swapfiets subscription) or commuting reimbursement
• Monday and Thursday lunches and after-work social events
• Extensive paid family leave
• Three paid volunteer days per year
• Cutting-edge equipment and tools
• Employer-sponsored pension plan with a 2% employer contribution
• 10% group discount on supplementary/additional health insurance

Before you apply

• Must have the full legal right to work in the Netherlands (citizenship or residency)
• WeTravel is not able to offer visa sponsorship or relocation assistance

About the company

WeTravel aims to be the one stop shop for multi day organizers. They are an international, travel-loving team with a passion for adventure and innovation.