Senior Associate, Technical Operations

The role

You will build, test, and maintain automated workflows that power an AI Chat Platform. You will use SQL, Python, and orchestration tools to design resilient logic and optimize pipeline data.

What you will do

• Design, configure, and maintain automated operational workflows using orchestration platforms and custom scripting.
• Apply software QA discipline to operational systems.
• Define test cases, validate release readiness, and monitor regression risks.
• Refactor or unship legacy workflows.
• Use SQL and Python to identify failure patterns and execute root-cause fixes.
• Utilize LLM tools for data parsing, regex generation, and error-log classification.
• Partner with engineering and operational stakeholders to translate process requirements into technical implementations.

Required qualifications

• 1–3+ Years of Relevant Technical Experience in Technical Operations, Systems Analysis, Data QA, Software QA, or Workflow Automation.
• Ability to write performant SQL including CTEs, window functions, and query optimization.
• Foundational familiarity with Python or scripting for data manipulation.
• Practical experience working with workflow engines, API integrations, or orchestration platforms.
• Understanding of edge-case handling, monitoring, rollback plans, and system dependencies.
• Ability to leverage AI tools to parse unstructured error strings, structure datasets, and validate logic.
• Clear technical communication skills.

Benefits

• Top-tier health benefits and life insurance
• Long-term group savings with employer match, through Wealthsimple for Business
• 20 vacation days
• 4 wellness days
• Unlimited sick and mental health days per year
• Work outside Canada for up to 90 days per year

About the company

Wealthsimple is Canada’s leading financial innovator, offering financial products across managed investing, trading, cryptocurrency, tax filing, spending and saving. The company is headquartered in Toronto, Canada.