Solutions Engineer

The role

You will design solutions for complex deals and manage technical deployments. You will handle technical deep dives, build prospect sandboxes, and own RFPs and security reviews.

What you will do

• Design solutions on complex deals including product selection and ATS connections
• Own technical deep dive calls with prospect IT admins
• Build prospect specific sandboxes and working AI agents for proof
• Own RFPs and security reviews end to end
• Travel with the sales team to industry shows and enterprise on sites
• Design deployment architecture for enterprise accounts
• Hand documented implementations to Customer Success
• Take technical escalations that go beyond standard support
• Build a pattern library of documented, reusable playbooks
• Own the feedback loop to engineering regarding deal losses and competitor gaps

Required qualifications

• At least 3+ years in customer facing pre sales roles, as an SE, Solutions Consultant, or senior Sales Engineer, in staffing technology, ATS ecosystems, or CCaaS and business telephony
• Read API docs fluently
• Test endpoints without an engineer
• Can debug an integration live on a call
• Built or configured AI agents or IVR flows
• Can run a technical demo solo under hostile questioning
• Write documentation people actually use
• Explain architecture in plain English to a business owner and hold your own with their IT team

About the company

Whippy is the AI native platform for business communication including AI Voice Agents, AI Recruiting, messaging, VoIP, deep integrations, and a workflow engine. They are a bootstrapped and profitable category leader in the staffing and HR market.