Operations Associate (LATAM)

The role

The Operations Associate will support the CEO by managing recruiting tasks and operational workflows. Initial work focuses on candidate outreach and funnel management, eventually expanding into billing, account changes, and administrative processes.

What you will do

• Build candidate lists in Sales Navigator and Juicebox
• Message candidates from the CEO's LinkedIn account using templates
• Handle replies and route interested candidates to screening calls or a Loom
• Keep Ashby current, schedule interviews and reference calls, and chase feedback
• Send a weekly funnel report
• Monitor Stripe for failed payments and overdue invoices
• Process upgrades, downgrades, and churn across Stripe, HubSpot, and internal tools
• Keep HubSpot records clean
• Handle Deel onboarding and offboarding steps
• Manage travel and dinner bookings and the vendor list

Required qualifications

• Writing above all
• Organized to a fault
• Comfortable with a daily number
• Curious, coachable, and low ego
• Already using AI tools to work faster
• Judgment
• Fluent written and spoken English
• Able to work US Eastern hours

Nice to have

• One to three years as an SDR, recruiting coordinator, or operations associate at a SaaS or tech company selling into the US
• Experience with Stripe, HubSpot, or Ashby

Benefits

• WeWork membership included for Buenos Aires hires

Before you apply

• A 30 minute call with the CEO
• A short take home including two outreach messages and one billing scenario
• A 30 minute call with another key Whippy member

About the company

Whippy is a communication, automation, and AI agent platform for staffing, healthcare, and other in person businesses. It is a bootstrapped, profitable, and fast growing category leader in AI communication.