Senior Business Systems Analyst

The role

This person will support the growth and operational scaling of wholesale and B2B channels. They will optimize how orders, inventory, and fulfillment data flows between WHOOP and wholesale partners by evolving technology and processes.

What you will do

• Partner with stakeholders to translate business needs into scalable technical solutions.
• Manage and improve operational systems including ERP, MRP, warehouse management, and more.
• Design, build, test, deploy, and support solutions for inventory, fulfillment, and logistics.
• Lead complex cross-functional initiatives.
• Identify opportunities for process improvement and automation.
• Collaborate with Engineering teams and external vendors on integrations and APIs.
• Execute user acceptance testing, training, and change management.
• Develop documentation for technical and non-technical audiences.
• Own initiatives end-to-end from discovery through operational support.
• Use AI platforms and tools to improve workflows and accelerate analysis.

Required qualifications

• BS in Information Systems, Computer Science, Business, Supply Chain, or equivalent experience.
• 4+ years of professional experience in business systems, ERP administration, systems implementation, operations technology, or related technical roles.
• Experience driving operational business processes such as supply chain, logistics, warehousing, inventory management, procurement, manufacturing, or fulfillment.
• Experience working with ERP systems such as NetSuite, SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Strong ability to translate business processes into scalable system designs and technical requirements.
• Proven ability to independently drive projects and operational improvements in fast-paced environments.
• Strong written and verbal communication skills.
• Demonstrated ability to quickly learn new technologies, systems, and business domains.
• Self-starter mentality with a high degree of ownership and accountability.
• Strong experience and commitment to embracing and leveraging AI tools in day-to-day tasks.

Nice to have

• Experience with SQL, reporting, or data analysis tools.
• Experience with WMS, TMS, MRP, or related supply chain platforms.
• Experience working with APIs, integrations, middleware, or automation platforms.
• Familiarity with EDI workflows and partner integrations.
• Experience in high-growth consumer products, ecommerce, logistics, or manufacturing environments.

Benefits

• Competitive base salaries
• Meaningful equity
• Benefits

Before you apply

• Must be prepared to relocate to the Boston, MA office if necessary.
• Participates in E-verify to determine employment eligibility.

About the company

WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. The company is on a mission to unlock and inspire performance for life.