Retail Associate, WHOOP Qatar

The role

The Retail Associate will support day-to-day operations at the WHOOP Qatar experiential performance center, research lab, and store. This role involves delivering a premium member experience, driving membership and retail sales, and maintaining operational excellence.

What you will do

• Support daily retail operations of WHOOP Qatar.
• Deliver a premium, data-driven member experience by educating members on products, memberships, and insights.
• Drive revenue through the sale of memberships, accessories, apparel, and the WHOOP Your Way experience.
• Act as a brand ambassador by upholding premium standards.
• Assist with visual merchandising, inventory management, and restocking.
• Support experiential programming and in-store activations.
• Collaborate with the Retail Lead and team to maintain alignment with brand and operational strategies.
• Maintain attention to detail across transactions, reporting, compliance, and store procedures.

Required qualifications

• 2–4 years of retail experience.
• Strong passion for health, fitness, performance, and technology.
• Ability to communicate WHOOP's value proposition effectively.
• Ability to deliver elevated customer service and build meaningful relationships with members.
• Comfort working in a fast-paced, high-traffic, extended-hours retail environment.
• Strong communication and interpersonal skills.
• Team-oriented mindset.
• Basic operational understanding, including POS systems, inventory handling, and sales tracking.
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks.

Nice to have

• Experience in premium, luxury, or experiential retail environments.
• Proficiency in Arabic

About the company

WHOOP empowers members to perform at a higher level through hardware, software, and data science. The company delivers personalized insights to help members optimize recovery, training, sleep, and well-being.