Senior Technical Program Manager (NPI)

The role

This person will lead manufacturing development and launch execution for new hardware programs. They will own the manufacturing and operations NPI workstream from early concept through production ramp.

What you will do

• Own end-to-end manufacturing program execution for a hardware product from early development through mass production launch.
• Lead manufacturing readiness across EVT, DVT, PVT, pre-production, and production ramp.
• Develop and maintain integrated program plans, build schedules, critical paths, risk registers, issue trackers, and validation milestones.
• Drive manufacturing process development, documentation, optimization, and validation.
• Coordinate build planning and execution including factory readiness, equipment deployment, and process validation.
• Drive ramp readiness by ensuring yield, throughput, capacity, staffing, and equipment are achieved.
• Establish and drive the manufacturing NPI operating cadence.
• Identify program risks early and drive cross-functional issue resolution.
• Communicate program status, key decisions, risks, and recovery plans to stakeholders.
• Build strong working relationships with contract manufacturers and suppliers.

Required qualifications

• Bachelor's degree in Engineering, Supply Chain, Manufacturing, or a related technical field.
• 5+ years of experience in technical program management, manufacturing development, hardware engineering, or a related field.
• Experience owning at least one complete hardware product development cycle from prototype through mass production launch, including EVT, DVT, PVT, and production ramp.
• Ability to independently lead manufacturing programs with cross-functional engineering teams and external manufacturing partners.
• Experience working directly with overseas manufacturing partners, particularly in Asia, within consumer electronics or other high-volume hardware industries.
• Strong understanding of manufacturing processes including SMT, mechanical assembly, test, validation, and pack-out.
• Ability to navigate ambiguity, prioritize effectively, and drive decisions.
• Excellent communication and organizational skills.
• Proficiency with Excel, Jira, Confluence, Gantt/scheduling tools, Google Workspace, and PLM systems.
• Willingness to travel internationally up to 25%.

Nice to have

• Arena

Benefits

• Base salary
• Generous equity package

Before you apply

• Must be prepared to relocate to the Boston, MA office if necessary.
• Participates in E-verify to determine employment eligibility.

About the company

WHOOP is on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.