Senior Business Operations Program Manager

The role

This person will lead strategic operational initiatives from problem definition through execution. They will partner with stakeholders across various departments to solve operational challenges and deliver business impact.

What you will do

• Lead strategic operational initiatives from problem definition through execution
• Partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems
• Build and maintain project plans, operating cadences, status reporting, and documentation
• Structure ambiguous business problems, analyze data, and evaluate strategic trade-offs
• Identify execution risks early and develop mitigation plans

Required qualifications

• 5+ years of experience in business operations, strategic program management, management consulting, or operational strategy
• Proficient in Excel/Google Sheets, Google Slides, Slack, Smartsheets, and other similar project management tools
• Proven ability to independently own and deliver complex projects or workstreams from planning through execution
• Demonstrated success managing multiple cross-functional priorities simultaneously
• Demonstrated ability to independently structure ambiguous problems, develop data-driven recommendations, and translate strategic decisions into actionable cross-functional plans
• Excellent organizational and project management skills
• Effective communicator who collaborates well across functions
• High degree of ownership, adaptability, and urgency
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks

Nice to have

• Experience supporting manufacturing or consumer electronics operations

Benefits

• competitive base salaries
• meaningful equity
• generous equity package

Before you apply

• The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office
• WHOOP participates in E-verify to determine employment eligibility

About the company

WHOOP believes in the power of humans to transform how they feel, perform and age. They serve the aspiring with a mission to unlock and inspire performance for life.