Senior Product Manager (Platform)

The role

You will define and drive strategy and roadmaps for the Identity and internationalization teams. You will own the end-to-end identity platform including authentication, authorization, and identity lifecycle systems across mobile and web.

What you will do

• Take ownership of key company metrics related to member account security, login, and access conversion rates.
• Set a product strategy, roadmap, and measurable goals for your product area and team.
• Manage end-user experiences, including login across mobile, web, and API.
• Balance security with user experience.
• Collaborate with Engineers and Analysts to break down and prioritize user needs and scope product requirements.
• Collect and analyze customer needs and feedback through research and testing.
• Conduct analysis to formulate business cases and assess feature performance.
• Develop and manage relationships with third-party suppliers, vendors, and services.
• Facilitate product discovery, development, and delivery for mobile and back-end infrastructure.
• Collaborate cross-functionally with Software, Information security, Finance, Marketing, and Growth.

Required qualifications

• Proven experience in Product Management with a record of successful delivery and impact collaborating with a highly technical engineering team.
• Deep analytical skills and a bias for data driven decision making.
• Experience with AI tools to drive productivity and data analysis.
• Experience working with security teams and translating security requirements to product deliveries.
• Experience coordinating across multiple teams and stakeholders to deliver business impact.
• Curiosity led and willingness to learn and grow in a fast paced environment.

Nice to have

• Experience with SQL/Amplitude/Sigma for data analysis
• Experience working on subscription products, within a DTC company/team, and/or on both mobile and web products

Benefits

• base salary
• generous equity package

Before you apply

• The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
• WHOOP participates in E-verify to determine employment eligibility.

About the company

WHOOP empowers people to perform at a higher level through a deeper understanding of their bodies and daily lives. The Platform Software org focuses on building features that retain member trust through security, expand global presence, and drive developer experience.