NPI Quality Engineer (Hardware)

The role

You will support product quality activities for hardware development programs from concept through launch. You will partner with engineering, manufacturing, and supplier quality teams to ensure products are designed, validated, and launched with quality.

What you will do

• Support Product Quality activities for hardware development programs, components, or subsystems.
• Translate Voice of Customer requirements into measurable product and engineering requirements.
• Identify potential failure modes and quality risks through cross-functional partnership.
• Support quality planning including DFMEA, CTQ definition, reliability planning, and validation.
• Analyze engineering and manufacturing data to identify product and process risks.
• Partner with Supplier Quality on engineering drawing reviews, control plans, and inspection strategies.
• Apply structured problem-solving methodologies to investigate failures and drive corrective actions.
• Support engineering builds and NPI activities.
• Monitor product and process quality metrics.
• Participate in cross-functional program and technical reviews.

Required qualifications

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical discipline.
• 3–5+ years of experience in Product Quality, NPI Quality, Manufacturing Quality, Product Engineering, or related engineering roles supporting consumer electronics, wearables, medical devices, or simil
• Experience supporting hardware products through one or more phases of product development, validation, manufacturing readiness, and/or launch.
• Working knowledge of quality methodologies including DFMEA, PFMEA, CTQ, DOE, SPC, MSA, GR&R, root-cause analysis, CAPA/8D, and statistical quality methods.
• Experience analyzing engineering and manufacturing data and applying structured problem-solving techniques.
• Experience working with suppliers or manufacturing partners.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to operate effectively in a fast-paced, collaborative environment.
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks.

Nice to have

• Experience working with suppliers or manufacturing partners, preferably in a high-volume manufacturing environment.

Benefits

• base salary
• generous equity package

Before you apply

• The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
• WHOOP participates in E-verify to determine employment eligibility.

About the company

WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. The company is on a mission to unlock and inspire performance for life.