Whop
Account Manager, Platforms (US)
Brooklyn, NY. Posted a month ago
The role
You will manage a book of platform and marketplace customers after the sale. You will own retention and expansion to grow volume and product adoption.
What you will do
- Manage a book of platform and marketplace customers
- Own retention and expansion
- Get accounts to adopt payments, ads, treasury, cards, and new product offerings
- Work with FDE on integrations and product gaps for accounts
- Fix problems yourself instead of handing them to support
Required qualifications
- Ex-founder or operator background in platforms, marketplaces, or internet businesses
- Top performing AM / CSM who owned retention and expansion for high-touch accounts
- Experience working with technical customers and their eng teams
- Comfortable talking to founders and product / eng leads
Benefits
- Best in class base + OTE
- Competitive equity
- Equinox membership
- Lunch & dinner M–F
- Rent stipend within 0.5 mile of the office
- Citi Bike
- Ubers home after 10pm
- Unlimited PTO
- health / vision / dental
- Latest MacBook Pro
About the company
Whop's mission is to deliver everyone a sustainable income. Currently 25,000 business operators earn over $7B per year on the platform.