Fraud Analyst, Risk Operations (Contractor)

The role

You will review businesses and users to prevent fraud and ensure fair risk decisions. You will manage risk, assess KYC and KYB, and adjudicate refund requests.

What you will do

• Audit businesses and users on a regular basis
• Manage risk as each situation changes
• Decide which businesses earn elevated privileges
• Assess flagged KYC and KYB to keep Whop compliant with OFAC guidelines
• Work with Customer Support to ensure consistent policy communication
• Adjudicate refund requests between merchants and sellers
• Follow investigations through to completion
• Flag unclear policy for review and provide recommended changes

Required qualifications

• Background in fraud, risk or other finance-related industry
• Extremely thorough
• Very high agency
• Thinks in systems
• Makes sound calls on incomplete information
• Write clearly
• Careful with money
• AI native

Nice to have

• Comfortable vibecoding your own tooling and writing your own policy

Benefits

• Trained on every Risk Operations queue in your first 60 days

About the company

Whop is the company where you decide who gets to make money.