Whop
Customer Success Manager, Education (US)
Brooklyn, NY. Posted 9 days ago
The role
You will onboard new education customers including coaches, masterminds, and bootcamps. You will move their programs, communities, and payments onto Whop and help them use the product to grow.
What you will do
- Onboard new education customers and get them live fast
- Move their programs, communities, and payments onto Whop
- Get them using the core product and the rest of the stack
- Spot accounts at risk early and fix the problem yourself
- Hand healthy, growing accounts to the account team
Required qualifications
- Operator background in education or coaching, or you have run your own online business
- Top performing CSM or onboarding lead at a high growth startup
- Strong at running many accounts at once without dropping any
- Comfortable talking to the person who owns the business
Benefits
- Equinox membership
- Lunch & dinner M–F
- Rent stipend within 0.5 mile of the office
- Citi Bike
- Ubers home after 10pm
- Unlimited PTO
- health / vision / dental
- Latest MacBook Pro
About the company
Whop's mission is to deliver everyone a sustainable income. 25,000 business operators earn over $7B per year on the platform.