Hospitality Lead

The role

You will run the Palo Alto office by owning the front desk, daily operations, meals, events, and vendors. You will build systems to keep the office running and support the team's daily work.

What you will do

• Own the front desk
• Manage daily operation of the office
• Manage meals and events
• Manage vendors
• Build systems to keep the office running without reminders
• Communicate with employees, leaders, guests and vendors
• Protect confidential information

Required qualifications

• Two to three or more years in hospitality or workplace roles, such as hotel, restaurant or members' club guest services, reception, or office or workplace coordination
• Experience running a front desk, a busy office or a hospitality floor
• Organized to a level other people notice
• High agency
• Full ownership
• Communicate clearly and directly with employees, leaders, guests and vendors
• Protect confidential information
• Stay calm when priorities change
• Use AI tools and simple systems

Nice to have

• Experience coordinating daily catered meals for 50 or more people
• Experience planning and running company events, offsites or all-hands
• Experience managing vendor relationships and an office budget
• Familiarity with visitor management, request tracking or inventory tools

Benefits

• Health, vision and dental coverage
• Flexible PTO
• Equinox membership
• Lunch and dinner, Monday through Friday

About the company

Whop is an in-office company of about 100 people. Most of the team are former founders and entrepreneurs.