Content Writer

The role

You will develop customer stories, write launch narratives, and extend ideas into various formats. You will also own the editorial process and maintain the company voice.

What you will do

• Develop customer stories through interviews and creation of case studies, profiles, and videos
• Write launch narratives including product announcements, blog posts, and website copy
• Adapt long-form work into social content, email, sales collateral, and event programming
• Own the editorial process including calendar building, reviews, and coordinating contributors
• Maintain a clear, credible, and distinctive standard for the company voice

Required qualifications

• 2+ years of experience in content, customer marketing, integrated marketing, journalism, communications, or another writing-intensive role
• Exceptional writer and editor with a portfolio demonstrating clarity, range, judgment, and narrative
• Ability to interview customers, executives, and technical experts
• Ability to translate complex technical or industry-specific ideas without jargon
• Comfortable starting with messy transcripts, rough notes, or open-ended conversations

Nice to have

• Experience writing about AI, infrastructure, financial services, insurance, or another complex industry
• Experience producing multimedia stories, including video interviews or podcasts
• Experience supporting product launches, customer marketing, executive communications, or lightweight PR

About the company

Pace is a <40 person team based in-person across New York and London. The company is building a talent-dense team to deliver a $100bn+ outcome across vertical services.