Sales Manager, Business Development

New York City, Remote. Posted 9 months ago

The role

You will lead and develop a high-volume inside sales team of Pre-Approval Advisors. You will drive daily execution, conduct coaching, and use data to improve conversion rates.

What you will do

Lead, coach, and develop a team of Pre-Approval Advisors (BDRs)
Drive daily execution across calls, texts, responsiveness, and pipeline management
Own performance across key funnel stages from lead to Loan Advisor handoff
Conduct regular 1:1s, call reviews, and performance coaching
Use data to diagnose gaps, improve conversion, and raise the bar
Hire, onboard, and ramp new PAAs
Collaborate with sales leadership and cross-functional partners to improve the customer experience and conversion rates

Required qualifications

1+ year of experience directly managing SDR/BDR or inside sales teams or 2+ years as a Team Lead
Experience with a sales Tech Stack
Salesforce, Hubspot or similar
Sigma, Tableau or similar
Slack, Teams or similar
Gong, Avoma, Zoom phone or similar
Willingness and ability to be available to your team via Slack intermittently on weekends and evenings as needs arise
A growth mindset and life long learner approach

Nice to have

Experience with Call Center Tech: Twilio Flex, Zoom Contact Center, Ring Central, Five9 or similar
Strong track record of coaching to metrics and outcomes
Comfort operating in a high-volume, performance-driven environment
Clear communicator who can deliver direct, actionable feedback
Experience in FinTech or PropTech is a plus
Experience working cross functionally with Product, Engineering and CRM Support teams

Benefits

Equity Ownership: All teammates receive stock options
Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
Work-life balance and a generous paid time off policy
Paid parental leave
401(k) retirement plan

About the company

Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending. It is a fintech startup backed by investors including Ribbit, Citi Ventures, NFX and Progressive Insurance.