Solution Architect, Agent & Software Testing

The role

The Solutions Architect will run technical discovery, design and demo solutions, and manage customer onboarding. You will design test-data pipelines for agent and software testing and provide field insight to product and engineering teams.

What you will do

• Run technical discovery with prospects engineering, DevOps and QA teams.
• Design and demo the solution and handle technical questions.
• Scope and run pilots with written success criteria.
• Own onboarding after the deal closes.
• Deploy Tonic, connect data sources, and configure de-identification and subsetting.
• Design test-data pipelines for agent and software testing.
• Diagnose and fix problems like broken foreign keys or schema drift.
• Train customer teams to run Tonic independently.
• Bring field insight back to product and engineering.
• Support existing customers and work with account teams to spot expansion.

Required qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 3+ years in a technical customer-facing role.
• Hands-on experience with relational databases and data warehouses.
• Hands-on experience with cloud infrastructure (AWS, Azure or GCP).
• Working knowledge of CI/CD, Docker and Kubernetes, test environments and testing frameworks.
• Comfort scripting and automating in Python and SQL.
• AI-native workflow.
• Ownership.
• Range.
• Willingness to travel up to 25%, domestic and international.

Nice to have

• Experience with agent evaluation and testing.
• Experience with test data management, data masking, or synthetic data tooling.
• Experience supporting security and compliance reviews in regulated industries like healthcare and financial services.
• Experience at an early-stage company or on a new product line.

Benefits

• Competitive compensation
• Equity

About the company

Tonic.ai has been de-identifying sensitive data since 2018, and hundreds of enterprises use their products.