Sales Operations Manager

The role

You will own the systems, data, and deliverability for the sales team. You will configure dialers, manage lead routing, and ensure reporting accuracy.

What you will do

• Manage phone and text deliverability including spam-flag rates and number rotation
• Work directly with vendors like Twilio and First Orion
• Configure tools, powerlists, dialer settings, integrations, and tracking
• Build and maintain lead routing, speed-to-lead rules, and cadence automation
• Own attribution for calls, links, and purchases
• Maintain the data, definitions, and accuracy behind sales dashboards
• Run testing infrastructure for sales strategies
• Implement technical compliance for opt-in flows, consent tracking, and A2P registration

Required qualifications

• Three or more years in sales ops, rev ops, or a technical operations role supporting an inside sales or call center team
• Ability to configure phone systems, dialers, and CRMs
• Experience fixing spam-flagging or text-blocking problems
• Ability to build reports in spreadsheets
• Understanding of A2P 10DLC, deliverability, and calling/texting compliance

Nice to have

• Experience in telehealth, supplements, weight loss, or another subscription health business
• Experience with dialer tools (Kixie, Calltools, or similar)
• Experience with omnichannel marketing tools (Customer.io, SalesMSG, or similar)
• Experience with CRM (Sales Force, HubSpot, GoHighLevel, or similar)
• Experience with sales-related software (Twilio, First Orion, Plivo, etc.)
• Experience setting up A2P 10DLC or branded calling from scratch
• Light scripting / SQL, or comfort with APIs and integrations

About the company

toogeza is a Ukrainian recruiting company focused on hiring talents and building teams for tech startups worldwide. RNK Health is a fast-growing telehealth brand that provides prescribed treatments shipped to doors.