(Senior) Account Manager

Munich. Posted 3 months ago

The role

You will identify and close upsells, cross-sells, and strategic price increases within the customer base. You will work between Sales, Customer Value, and Product to build and scale the expansion playbook.

What you will do

Own deals end-to-end including identification, business cases, negotiations, and closing
Manage contracts and pricing logic
Map stakeholders and understand customer dynamics
Coordinate with Sales, Customer Success, Product, and Finance to drive expansion deals
Build accurate expansion forecasts and coordinate deal timelines
Translate product roadmap into expansion conversations
Build reusable processes, qualification criteria, and forecasting templates

Required qualifications

2-4 years in high-performance environments in account management, sales, or customer success with a real commercial component
Proven commercial track record in B2B SaaS companies
Excellent stakeholder management
Negotiation toughness
Process-oriented
Genuine interest in industrial procurement
Native German
Fluent English

Benefits

Competitive salary
Equity in the company
Vibrant in-office culture
Development budget
Lunch & Learns
Peer mentoring
External speakers
26 + 4 vacation days per year
Regular off-sites and team events
Wellpass membership
Fruit basket
Access to Jobrad

About the company

Tacto is building a Procurement Intelligence Platform to connect AI to the physical world of manufacturing. Based in Munich, they are a team of 100+ builders backed by Sequoia and Index Ventures.