Senior Manager, Clinical Operations - Clinical Growth & Success

The role

You will lead day-to-day operations and the redesign of the clinician journey from hire to readiness. You will improve readiness and performance predictions, identify risks, and build repeatable mechanisms to ensure clinician success.

What you will do

• Own end-to-end operations and run day-to-day workflows.
• Maintain operating rhythms, service levels, ownership, and escalation paths.
• Predict and monitor success metrics using dashboards and decision tools.
• Identify risks early and turn data into specific actions for cross-functional teams.
• Address market conditions using insights about clinician supply and patient demand.
• Inform hiring strategies, targeted marketing, and capacity planning.
• Trigger real time interventions using Operations and Product levers.
• Build practical playbooks, decision rules, and escalation paths.
• Redesign the end-to-end operating model using AI, automation, and tooling.
• Partner across Clinical, Operations, Data, Product, Engineering, Talent Acquisition, and Marketing.

Required qualifications

• SQL experience required.
• 4-6+ years of experience in operations, consulting, program management, implementation, or a related field.
• Ability to use AI and no-code or low-code tools to automate work and prototype solutions.
• Ability to write clear requirements and partner with technical teams.
• Fluency with metrics, dashboards, and spreadsheets.

Nice to have

• Experience in healthcare, behavioral health, or another regulated, high-growth environment
• Experience in a fast paced high growth company that has demonstrated scale

Benefits

• Medical, dental, and vision effective day 1 of employment
• 401K with match
• Generous PTO plus paid holidays
• Paid parental leave

Before you apply

• Talkiatry participates in E-Verify to confirm authorization to work in the U.S.

About the company

Talkiatry is the largest dedicated psychiatry practice in the U.S., aiming to make high-quality psychiatry more accessible and sustainable. The company uses a technology-powered, in-network platform to serve patients and clinicians.