Staff Product Designer

The role

You will lead product design across Clinical AI experiences, patient portal flows, and design system evolution. You will work with product, engineering, clinical, and AI partners to shape product strategy and design interaction patterns.

What you will do

• Lead product design across Clinical AI experiences, patient portal flows, and design system evolution.
• Design AI-powered experiences that support patients between scheduled psychiatry sessions.
• Define how patients interact with conversational AI.
• Improve core patient portal experiences including intake flows and appointment management.
• Translate complex AI capabilities into intuitive product experiences.
• Partner with Product, Engineering, AI/ML, and Clinical teams.
• Prototype and test interaction patterns.
• Advocate for patient needs regarding safety, trust, accessibility, and usability.
• Conduct user research and usability testing.
• Lead the evolution of the design system and raise the craft bar through mentorship.

Required qualifications

• 7+ years of product design experience.
• Experience owning complex digital products from discovery through implementation and iteration.
• Portfolio demonstrating strong product thinking, interaction design, and exceptional visual/UI craft.
• Strong experience designing rich web and native mobile products.
• Experience operating with a high degree of autonomy and leading design within ambiguous or zero-to-one product spaces.
• Experience designing products where trust and transparency are critical to the user experience.
• Strong systems thinking.
• Deep understanding of interaction design, information architecture, visual hierarchy, typography, layout, and responsive interface design.
• Strong user research skills.
• Experience creating and evolving scalable design systems.
• Strong prototyping skills.
• Experience collaborating closely with product managers and engineers.

Nice to have

• Experience designing conversational interfaces, chat-based products, voice experiences, or AI assistants.
• Experience designing products powered by AI, machine learning, or large language models.
• Experience establishing interaction patterns for emerging technologies.
• Experience in healthcare or regulated industries.
• Experience helping establish or significantly evolve the visual language of a product or design system.
• Experience designing patient-facing or consumer health products.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Generous paid time off
• Company holidays
• Paid parental leave
• Additional employee benefits

Before you apply

• A portfolio is required for consideration.
• Talkiatry participates in E-Verify to confirm authorization to work in the U.S.

About the company

Talkiatry is a mental health company that uses a technology-powered, in-network platform to make psychiatry more accessible. It is the largest dedicated psychiatry practice in the U.S.