Clinical Operations Coordinator

The role

You will partner with Clinical and Operational leaders to drive clinician satisfaction and operational excellence. You will provide support to clinicians by responding to questions and coordinating operational processes like onboarding, time-off, and offboarding.

What you will do

• Monitor clinician communication channels for questions and escalations
• Triage, reply, and/or escalate clinician questions
• Process provider preference changes
• Manage provider exits and associated patient transfers
• Schedule onboarding introduction meetings for new hire clinicians
• Execute the Onboarding Checklist
• Assist in schedule management for Chief Psychiatrists and Nurse Practitioner Directors
• Complete one-off projects and develop materials for essential meetings

Required qualifications

• Excellent verbal and written communication skills
• Strong time management and prioritization abilities
• Excellent follow-through that is proactive and responsive
• Proactive problem-solving skills and adaptability to changing plans and priorities
• Exceptional customer service skills and a high level of organizational knowledge
• Skilled with Microsoft Office Suite

Nice to have

• Familiar with working in EMRs
• eClinicalWorks (eCW)
• Bachelor’s degree

Benefits

• Medical
• Dental
• Vision, effective day 1 of employment
• 401K with match
• Generous PTO plus paid holidays
• Paid parental leave

Before you apply

• Talkiatry participates in E-Verify to confirm authorization to work in the U.S.

About the company

Talkiatry is the largest dedicated psychiatry practice in the U.S., aiming to make high-quality psychiatry more accessible and sustainable. The company uses a technology-powered, in-network platform to empower clinicians and improve patient experiences.