Senior Manager, Clinical Operations - New Verticals

The role

You will build and manage new clinical programs from initial concept through scaled operations. Your work includes managing pilots with external partners, operating new lines of business, and supporting the Care Management team.

What you will do

• Build new programs from scratch from concept to launch
• Establish workflows and operating rhythms
• Turn successful pilots into repeatable models
• Design end-to-end workflows with Clinical and Operations
• Document standard operating procedures and job aids
• Define EMR workflows
• Create dashboards for program performance and risks
• Launch and evaluate partnership pilots
• Support the Senior Director in managing and improving the Care Management program

Required qualifications

• 4-6+ years in consulting, operations, program management, or implementation
• Workflow and operating model expertise
• Ability to write standard operating procedures and job aids
• Fluency with metrics, dashboards, and spreadsheets
• Ability to work effectively with clinical leaders, operations teams, technical partners, and external organizations

Nice to have

• Moderate SQL experience
• Experience in healthcare, behavioral health, or another regulated, high-growth environment
• Experience in a fast paced high growth company that has demonstrated scale

Benefits

• Medical
• Dental
• Vision
• Effective day 1 of employment
• 401K with match
• Generous PTO plus paid holidays
• Paid parental leave

About the company

Talkiatry is the largest dedicated psychiatry practice in the U.S. It is transforming mental health care by making high-quality psychiatry more accessible through a technology-powered, in-network platform.