General Manager/Director of Clinical Operations, Psychiatry

The role

You will oversee day-to-day activities for a team of clinicians. You will manage utilization, capacity planning, care protocol adherence, billing consistency, and cost control to drive revenue growth and quality.

What you will do

• Implement policies, programs, and procedures with clinical leaders.
• Ensure consistency of service delivery through clinical change management.
• Sustain performance and stretch towards higher targets with P&L ownership.
• Use a data-driven approach to improve clinical operations.
• Collaborate with central operations to scale regional solutions.
• Partner with Strategic Operations and Marketing to support commercialization.
• Foster a culture of empathy, service, collaboration, accountability, and inclusion.

Required qualifications

• 5-10 years of experience in operations at high growth healthcare companies or diverse business sectors.
• Bachelor’s degree.
• Background in banking or consulting.
• Strong analytical skills.
• Ability to execute operational tactics and measure impact.
• Exceptional presentation and communication skills.
• Ability to motivate and inspire diverse audiences.
• Willingness to travel occasionally for in-office work, conferences, and regional events.

Nice to have

• Master of Business Administration
• Healthcare Management

Benefits

• Medical
• Dental
• Vision, effective day 1 of employment
• 401K with match
• Generous PTO
• Paid holidays
• Paid parental leave

Before you apply

• Talkiatry participates in E-Verify to confirm authorization to work in the U.S.

About the company

Talkiatry is the largest dedicated psychiatry practice in the U.S. It is a technology-powered, in-network platform aiming to make high-quality psychiatry more accessible and sustainable.