Project Delivery Specialist - Helsinki

Helsinki. Posted 2 months ago

The role

You will lead end-to-end customer implementation projects for Tandem's AI solutions. This involves coordinating technical setups, documentation, and user training for Wellbeing Services Counties and private healthcare providers.

What you will do

Lead customer implementation projects end to end.
Coordinate technical setup including EHR integrations with the engineering team.
Work with customers and Medical Operations to build and configure documentation templates.
Coordinate user training programmes with Medical Operations.
Act as the primary point of contact for customers during the delivery phase.
Manage risks, dependencies, and blockers across workstreams.
Refine the delivery playbook to contribute to scalable processes.

Required qualifications

Native-level fluency in Finnish.
Excellent communication skills in English (both written and spoken).
Strong track record in project management.
Experience in a technology company.
Familiarity with healthcare IT environments, EHR integrations, clinical workflows, and change management in care organisations.
Structured yet flexible approach.
Excellent stakeholder management.
Curiosity about technology and AI.
Entrepreneurial mindset and comfort working in a fast-paced, scaling environment.

Nice to have

Delivering technology solutions within social or healthcare settings.
SaaS implementation or deployment projects.

Benefits

Competitive salary
Company stock options
30 days/year of paid vacation
€1000 wellness budget per year
Social and team-building activities (off-sites, after works, winter/summer parties)
An opportunity to make a real positive impact in the world of healthcare
Work with some of the best minds in AI, healthcare, and engineering

Before you apply

Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.

About the company

Tandem Health is a fast-scaling health-tech company that reimagines healthcare by putting clinicians first through an AI-powered platform. They are expanding globally with a team focused on AI solutions for clinicians.