Project Delivery Lead

The role

You will lead municipal implementations and provide day-to-day leadership to the Project Delivery team. You will manage customer relationships and drive change management to help Swedish municipalities adopt Tandem technology.

What you will do

• Lead end-to-end municipal implementations from kickoff to adoption
• Provide day-to-day people leadership and support team members
• Manage key customer relationships with municipal leaders and healthcare professionals
• Drive adoption and customer value by embedding technology into workflows
• Lead change management to introduce new ways of working
• Coordinate concurrent implementations and manage workloads
• Develop and refine delivery playbooks and processes
• Collaborate with Sales, Product, Engineering, and Medical Operations
• Identify and manage risks to implementation and customer satisfaction

Required qualifications

• Experience in SaaS implementation, project delivery, or customer success
• Ability to manage complex implementations and build senior stakeholder relationships
• Experience leading and coaching a team
• Experience leading change management in complex organisations
• Strong project management, communication, and problem-solving skills
• Structured, proactive approach to improving processes
• Understanding of Swedish municipalities across social services and municipal healthcare
• Fluency in Swedish and English

Nice to have

• Experience within healthcare technology or the public sector
• Experience leading change management within healthcare, social care or the public sector

Benefits

• Competitive salary
• Company stock options
• 30 days/year of paid vacation
• 5,000 SEK wellness allowance plus an additional 6,000 SEK yearly for health initiatives
• Generous Parental leave top-up for new parents
• Private Medical Insurance
• Mental health support through Mindler
• Pension program
• Social and team-building activities

Before you apply

• Apply with your CV in English
• Interview process includes a Working Day in the Stockholm office
• Tandem will conduct a background check before hiring

About the company

Tandem Health is a fast-scaling health-tech company that reimagines healthcare by putting clinicians first. Their platform is designed by clinicians to support patient care through intuitive medical notes and workflows.