Medical Operations - Spain

The role

You will roll out an AI clinical operating system to healthcare organisations. You will lead product demos, design workflows, and guide clinicians through onboarding and training.

What you will do

• Lead live product demos for prospective clients and support commercial efforts in Spain.
• Design and adapt workflows and templates for diverse markets and large-scale customers.
• Partner with product, engineering, and commercial teams to deliver rollouts and workflow integration.
• Represent Tandem at international conferences, workshops, and customer events.
• Guide clinicians through onboarding, training, and day-to-day support.
• Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
• Build templates and prompts for the AI assistant.
• Manage clinical safety incidents and optimize internal operations.

Required qualifications

• Clinical experience in healthcare, ideally as a medical doctor (e.g. general practice, hospital, private practice).
• Exposure to consulting, corporate, or startup environments.
• A passion for technology, AI, and their potential to transform care.
• Strong communication skills.
• Organizational strength and a process-driven mindset.
• Ownership, curiosity, and initiative in a fast-paced environment.
• Flexibility to travel up to 25% and step in during critical moments.
• Ability to communicate fluently (bilingual) in both English and in Spanish.

Nice to have

• Experience with prompting or large language models (LLMs).
• Background in healthtech or SaaS.
• Familiarity with EU clinical safety or digital health regulations.
• Track record in implementation projects or customer rollouts.

Before you apply

• Apply with your CV in English.
• Interview process consists of 4 stages: Screening interview, First interview with Director of Spain, Follow up interview with Spanish team member, and a Working Day in the Madrid office.
• Tandem handles sensitive patient data and will conduct a background check before hiring.

About the company

Tandem Health is a fast-scaling health-tech company that reimagines healthcare by putting clinicians first through an AI clinical operating system.