Medical Operations - Global

The role

You will roll out Tandem's AI clinical operating system to healthcare organisations worldwide. You will lead product demos, design workflows, and guide clinicians through onboarding and training.

What you will do

• Lead live product demos for prospective clients and support global commercial efforts.
• Design and adapt workflows and templates for diverse markets and large-scale customers.
• Partner with product, engineering, and commercial teams to deliver rollouts and workflow integration.
• Represent Tandem at international conferences, workshops, and customer events.
• Guide clinicians through onboarding, training, and day-to-day support.
• Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
• Build templates and prompts for the AI assistant.
• Manage clinical safety incidents and optimise internal operations.

Required qualifications

• Clinical experience in healthcare (e.g. general practice, hospital, private practice).
• Exposure to consulting, corporate, or startup environments.
• A passion for technology, AI, and their potential to transform care.
• Strong communication skills.
• Organisational strength and a process-driven mindset.
• Ownership, curiosity, and initiative in a fast-paced environment.
• Flexibility to travel up to 25%.

Nice to have

• Multilingual skills
• Experience with prompting or large language models (LLMs)
• Background in healthtech or SaaS
• Familiarity with EU clinical safety or digital health regulations
• Track record in implementation projects or customer rollouts

Benefits

• Competitive salary
• Company stock options
• 25 days/year of paid vacation
• 5,000 SEK wellness allowance (friskvårdsbidrag)
• Social and team-building activities (off-sites, after works, winter/summer parties)
• An opportunity to make a real positive impact in the world of healthcare
• Work with some of the best minds in AI, healthcare, and engineering

Before you apply

• Apply with your CV in English.
• Interview process includes a sales demo and prompting task.
• Interview process includes a Working Day in the Stockholm office.
• Tandem handles sensitive patient data and will conduct a background check before hiring.

About the company

Tandem Health is a fast-scaling health-tech company that reimagines healthcare by putting clinicians first. Their platform is designed by clinicians, for clinicians, with intuitive medical notes and workflows.