Senior Project Delivery Specialist - Helsinki

The role

You will lead complex customer implementations of AI solutions for Wellbeing Services Counties and private healthcare providers. You will manage the end-to-end delivery journey, coordinate cross-functional workstreams, and develop delivery processes to scale implementation capabilities in Finland.

What you will do

• Lead complex customer implementation projects end to end.
• Manage multiple concurrent implementations and coordinate cross-functional workstreams.
• Lead technical implementation activities including EHR integrations.
• Partner with customers and Medical Operations to design and implement clinical documentation templates and workflows.
• Drive implementation readiness and change management including user training.
• Act as a Senior Delivery partner to manage stakeholders from clinical teams to C-level decision-makers.
• Identify and manage delivery risks, dependencies and blockers.
• Drive continuous improvement of the delivery playbook and mentor colleagues.

Required qualifications

• Native-level fluency in Finnish.
• Excellent communication skills in English (both written and spoken).
• Demonstrable experience in project delivery or project management.
• Proven track record of independently leading complex, cross-functional technology implementations.
• Experience in a technology company.
• Familiarity with healthcare IT environments, including EHR integrations, clinical workflows and change management.
• Strong stakeholder management skills.
• Excellent planning, organisational and problem-solving skills.
• Experience managing delivery risks, navigating ambiguity and developing implementation approaches.
• Experience mentoring colleagues, improving delivery processes and contributing to scalable ways of working.

Nice to have

• Particular value placed on SaaS implementation, enterprise software deployment or digital transformation projects.
• Genuine curiosity about technology and AI.

Benefits

• Competitive salary
• Company stock options
• 30 days/year of paid vacation
• €1000 wellness budget per year
• Social and team-building activities (off-sites, after works, winter/summer parties)
• An opportunity to make a real positive impact in the world of healthcare
• Work with some of the best minds in AI, healthcare, and engineering

Before you apply

• Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.

About the company

Tandem Health is a fast-scaling health-tech company that reimagines healthcare by putting clinicians first. Their platform is designed by clinicians, for clinicians, with intuitive medical notes and workflows.