Project Delivery Specialist

London. Posted a month ago

The role

You will own the end-to-end delivery of product implementations across the NHS and private healthcare providers. You will build rollout plans, align stakeholders, and manage project rhythms to ensure smooth go-lives and adoption.

What you will do

Run multiple implementations in parallel
Build structured 60–90 day implementation plans
Bring together customer and internal teams to align stakeholders
Set up weekly check-ins, steerco updates, and status reporting
Identify issues and drive resolution
Coordinate readiness across training, comms and support
Work with Medical Ops on-site when needed
Track adoption and drive actions to improve engagement
Help standardise delivery through templates, checklists, and playbooks

Required qualifications

Experience in Delivery, Project, Implementation, or Customer Onboarding roles owning projects end-to-end
Experience working with senior and frontline stakeholders
Comfortable with implementation plans, governance, RAID, dependencies and reporting
Experience in the NHS and/or private healthcare
Ability to communicate clearly with concise updates and strong written docs
Happy to travel frequently to customer sites across the UK and occasionally to Stockholm

Nice to have

Experience delivering digital health / SaaS implementations in regulated settings
Familiarity with NHS governance / IG (e.g., DPIA, DCB standards, DTAC)
Experience building playbooks or repeatable delivery processes
Curiosity about AI

Benefits

Competitive salary & company stock options
30 days/year of paid vacation
£800 wellness budget per year
Generous Parental leave top-up for new parents
Private Medical Insurance
Mental health support through Mindler
Pension program
Social and team-building activities

Before you apply

Apply with your CV in English
Interview process includes a screening interview, first interview, case study, and a Working Day in the London office
Tandem handles sensitive patient data and will conduct a background check before hiring

About the company

Tandem Health is a fast-scaling health-tech company that reimagines healthcare by putting clinicians first. Their platform is designed by clinicians, for clinicians, to support patient care through intuitive medical notes and workflows.