Senior People Operations Manager

The role

You will own People Operations initiatives end to end using AI and automation to solve operational problems. You will open new countries for hiring and manage employee relations and compliance across international markets.

What you will do

• Open new countries for hiring including entity, payroll, contracts, benefits and local compliance
• Own employee relations including sensitive cases, performance processes and investigations
• Automate payroll and onboarding, offboarding and contractor management
• Keep every market compliant with local labour law
• Scope, drive and deliver improvements to how the function runs using people data and automation

Required qualifications

• 8+ years in People Ops, HR or a similar operational role
• Handled employee relations and performance cases
• Set up or run employment in more than one jurisdiction
• Personally built or implemented automations using AI and other technologies

Nice to have

• Experience across several countries

About the company

Taptap Send is growing with hubs in London, Paris, New York, Dubai and Morocco. Colleagues span 50+ nationalities and move billions of dollars a month to families in Africa, Asia and Latin America.