Senior Network Engineer

The role

You will design, implement, and maintain a reliable, secure, and efficient data communications network for offices around the world. This includes working on on-prem and cloud infrastructure, monitoring network performance, and supporting VoIP systems.

What you will do

• Design, administer, maintain and support network systems including SDWAN, Cloud Networking, Routers, wireless networking, Firewalls, Switches, Load Balancers, VPN, QoS, MPLS, SBCs, PBX platforms, Circ
• Monitor network performance including availability, reliability, utilization, throughput, goodput, and latency
• Monitor and identify capacity, quality, and performance issues for VoIP traffic
• Perform network maintenance and system upgrades including service packs, patches, and hotfixes
• Provide Level-2/3 support and troubleshooting to resolve issues reported by end user
• Perform analysis of maintenance failures and recommend solutions
• Perform and troubleshoot voice services for all LAN and WAN hardware modules
• Liaise with vendors and other IT personnel for problem resolution
• Fully support, configure, maintain and upgrade in house networks and servers
• Define network policies and procedures

Required qualifications

• 4+ years of proven hands-on experience in a network administrator role
• Hands on experience in networking, SDWAN, routing, switching, VoIP, wireless
• Hands on experience configuring Ubiquiti routers using CLI
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, route redistribution, Spanning Tree)
• Knowledge on Cisco, ASA, Dynamic Routing, OSPF, Proxy Servers, Web Filtering and Networking (LAN/WAN, VLAN, DNS, MPLS)
• Solid understanding of the OSI or TCP/IP model
• Hands-on working knowledge of carrier-grade VoIP infrastructure, specifically: hosted PBXs platforms (Asterisk), endpoint devices (Polycom, Cisco SPA)
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution
• Ability to setup and configure server hardware and deployments in on-prem data centers
• Ability to configure network infrastructure with IaC such as Terraform

Nice to have

• Great at organizing, prioritizing and multitasking
• Self-learner, independent, and have outstanding problem-solving skills
• Excellent verbal and written communication skills

About the company

Wonders builds products that empower small brick and mortar restaurants by providing a multi-product ecosystem including AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software.