Network Engineer

The role

You will troubleshoot and resolve network and connectivity issues across customer deployments. You will work with Linux-based systems and collaborate with customers and their IT teams to ensure reliable connectivity.

What you will do

• Own and troubleshoot network and connectivity issues across customer deployments.
• Work directly with customers, IT teams, and external service providers to resolve technical issues.
• Troubleshoot network performance, connectivity, configuration, and infrastructure issues.
• Understand customer network infrastructure and physical environments to identify connectivity sources.
• Use Linux, command-line tools, logs, and network diagnostics to investigate problems.
• Support the Deployment Team with network configuration and technical setup.
• Coordinate with internal engineering teams for deeper product or infrastructure expertise.
• Document customer configurations, recurring issues, and troubleshooting procedures.
• Identify recurring patterns to improve monitoring and troubleshooting capabilities.
• Help shape the role and network operations processes.

Required qualifications

• 3–5 years of relevant experience in network engineering, network administration, IT infrastructure, systems administration, technical operations, or a similar hands-on technical role.
• Strong practical understanding of networking and experience troubleshooting network performance and connectivity issues.
• Experience working with Linux systems and confidence using the command line for troubleshooting.
• Understanding of how applications, devices, and networks interact.
• Experience working with network infrastructure and concepts such as TCP/IP, DNS, DHCP, routing, firewalls, latency, and packet loss.
• Strong communication skills and the ability to work directly with customers and customer IT teams.

Nice to have

• Experience working with IoT or other connected devices deployed in physical environments.
• Experience troubleshooting networks in customer environments where you do not control the full infrastructure.
• Experience with network monitoring and diagnostic tools.
• Experience from a customer-facing technical role, such as field engineering, technical support, deployment engineering, or service delivery.
• Basic scripting or automation experience, for example with Python or Bash.

Benefits

• Competitive Salary
• Participation in our warrant program
• Work with state-of-the-art technology in a pioneering field
• A vibrant, learning-focused work environment

About the company

Teton is building the foundational data layer for the point of care, using real-time, multimodal AI to generate a digital twin of the patient and care environment. Their proprietary computer-vision system enables staff to automate documentation and streamline workflows.