Teya
Operational Resilience Lead
London. Posted 3 months ago
The role
The Operational Resilience Lead will build and run Teya's operational resilience capability within the first line of defence. This person will design and implement an AI-and-automation-first framework to manage operational disruptions affecting important business services.
What you will do
- Design and implement the operational resilience framework using an AI-first approach.
- Own and maintain the register of important business services.
- Build end-to-end mapping capability for people, processes, technology, facilities, data, and third parties.
- Design and run the scenario testing programme using AI tooling.
- Coordinate the annual self-assessment and associated board and regulatory submissions.
- Act as the operational focal point for major incidents affecting important business services.
- Partner with Technology and Information Security on ICT and cyber resilience.
- Partner with the Outsourcing and Third Party Risk team on critical third party arrangements.
- Produce management information for senior governance forums through automated dashboards.
Required qualifications
- Minimum 3 years of experience in operational resilience, business continuity, or operational risk within a regulated financial services environment.
- Working knowledge of FCA PS21/3, PRA SS1/21, DORA, and the Bank of England's operational resilience framework.
- Hands-on experience with the identification of important business services, impact tolerance setting, mapping, and scenario testing.
- Active use of AI tooling in day-to-day work.
- Ability to specify, build, or configure data pipelines and dashboards.
- Strong stakeholder management skills.
- Highly organised with strong attention to detail.
- Confident communicator comfortable presenting to senior stakeholders and producing written reports.
- Highly motivated and able to work independently.
About the company
Teya is building a financial platform for local businesses across Europe. The company focuses on simple tools, thoughtful design, and real human support.