Teya
Go to Market Systems Admin (HubSpot)
London. Posted a month ago
The role
You will act as the guardian of the HubSpot CRM to ensure it remains healthy and trustworthy for sales agents. You will investigate root causes of failures, build automations, and create dashboards to measure CRM health and data quality.
What you will do
- Investigate root causes of HubSpot failures and drive them to a fix
- Act as the single point of contact when the CRM misbehaves
- Prevent bugs by spotting patterns and putting guardrails in place
- Ensure all automations and implementations follow guidelines
- Build dashboards to track error rates, adoption, and data quality
- Globalise and clean up reporting once requirements are aligned
- Create new automations and refine existing ones
- Keep the CRM instance clean, governed, and scalable across Europe
Required qualifications
- Experience with a CRM
- Experience with ticketing and SLAs
- Comfort building automations and reading the logic behind them
- Detective's instinct to find root causes
- Owner's mindset
- Ability to be reactive to breaks and proactive with risks
- Data-driven and analytical skills
Nice to have
- HubSpot experience
- Salesforce experience
- Understanding custom code
About the company
Teya is a financial platform for local businesses across Europe. They build simple tools and thoughtful design to help entrepreneurs run their businesses with confidence.