Supply Chain Agent

The role

The Supply Chain Agent keeps the UK supply chain running by preparing and dispatching devices, managing returns and inventory, and supporting customers. You will work at the Milton Keynes warehouse with Sales, Customer Relations, and delivery partners.

What you will do

• Prepare, configure and update terminals
• Perform minor repairs
• Test, clean and deactivate returned devices
• Provide second-level support for device faults and coordinate interventions
• Monitor warehouse stock, replenish it, run regular audits, and keep records
• Dispatch new and replacement orders, arrange collections, manage carriers and delivery schedules
• Manage purchase orders and supplier relationships if applicable
• Keep accurate records and help train colleagues and partners
• Work with internal teams to resolve issues and discrepancies
• Monitor KPIs, analyse supply chain data, and suggest efficiency and cost-saving improvements

Required qualifications

• 2 years' experience in warehouse, logistics or inventory management
• Proven track record of handling logistics requests
• Confident with Microsoft Office, CRM systems and supply chain or stock management software
• Basic technical troubleshooting skills
• Strong organisational, analytical and communication skills
• Customer-first attitude
• Works well in a team and stays calm under pressure
• Uses data to spot trends and improve processes

Benefits

• Physical and mental health support through GymPass including free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
• Extended and improved maternity and paternity leave choices
• Cycle-to-Work Scheme
• Health and Life Insurance
• Pension Scheme
• 25 days of Annual Leave (+ Bank Holidays)
• Office snacks every day

About the company

Teya is building a financial platform for local businesses across Europe. The company aims to provide simple tools, thoughtful design and real human support to local businesses.