AVP of Commercial Excellence

The role

This full-time role is for a Salesforce architect who designs and leads Salesforce solutions, with a focus on PSA and services automation. The work covers integrations with ERP, financial and other business systems, and mentoring development teams.

What you will do

• Design scalable, high-performance Salesforce solutions with emphasis on PSA and services automation.
• Provide thought leadership on integrating Salesforce core clouds (Sales, Service, Experience, and Revenue) with PSA solutions.
• Partner with business stakeholders, technical teams, and delivery partners to turn business requirements into technical solutions.
• Architect and oversee integrations between PSA solutions, ERP systems, financial platforms, and other business applications.
• Develop best practices, development standards, and architectural guidelines for Salesforce implementations.
• Assess and recommend new Salesforce features, AppExchange apps, and third-party tools.
• Serve as a trusted advisor to stakeholders and mentor development teams in Salesforce architecture and delivery.

Required qualifications

• 10+ years of Salesforce experience, with at least 5 years in an architect role.
• Expertise in CPQ solutions (e.g., Salesforce CPQ, Agentforce Revenue).
• Deep understanding of contracting process (new, amendment, renewals).
• Experience integrating with a billing system (e.g., NetSuite SuiteBilling, ZoneCo).
• Demonstrated ability to use AI-native delivery practices, including LLM-assisted solution design, prompt engineering and AI-assisted configuration and code generation.
• Strong proficiency across Salesforce Core (Sales Cloud, Revenue Cloud, CPQ, Service Cloud, Experience Cloud).
• Proven experience designing integrations between Salesforce and ERP, HCM, and financial systems.
• Familiarity with middleware solutions (MuleSoft, Workato, etc.).
• Strong understanding of Salesforce API, data synchronization and governance models.
• Strong communication and stakeholder management skills.
• Ability to translate complex technical designs into clear business outcomes.
• Proven leadership in cross-functional teams, including mentoring and coaching.

Nice to have

• Knowledge of Agentforce Revenue.
• Knowledge of PSA capabilities.
• Salesforce Certified Application Architect or System Architect certification.
• PSA vendor certifications (Certinia/FinancialForce, Kantata, Kimble).

Benefits

• The opportunity to work at the forefront of AI-powered enterprise technology consulting.
• A high-impact environment where ownership and delivery are rewarded.
• Exposure to top-tier private equity firms and their portfolio companies.
• A global, collaborative team focused on results, innovation, and excellence.

About the company

TechTorch is an enterprise technology consultancy that partners with private equity-backed businesses. It delivers AI-powered solutions, accelerators and data-driven transformation initiatives.