Deployment Strategist

The role

You will own end-to-end deployment for a portfolio of customers. You will build and tune voice agents, handle integrations, and lead complex implementations from signature to first production call.

What you will do

• Own dedicated accounts during pilot phase and drive commercial outcomes
• Manage pilot projects end-to-end
• Identify expansion opportunities and execute upsells
• Act as a trusted advisor to customers
• Partner with engineering and customers to build and refine AI agents
• Track agent performance and continuously improve it
• Debug technical issues and provide hands-on support
• Own end-to-end integration of agents into customer tech stacks
• Build custom function tools and webhooks
• Build, maintain, and improve workflows for customer onboarding

Required qualifications

• More than 1 year experience in customer-facing roles
• Experience managing key customer relationships in high-stakes environments
• Executive presence to build relationships with different stakeholders
• Ability to lead complex projects and execute high-stakes deployments
• Experience building workflows and AI agents
• Understanding of prompt engineering, APIs and workflows
• Business sense to understand customer problems and priorities
• Excellent communicator in English and German

Nice to have

• Additional languages

Benefits

• above-market pay & equity
• access to any (AI) tool that makes you more productive
• gym subscription (urban sports)
• free dinner in the office
• regular off-sites with the team

About the company

telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. They are a small, AI-pilled team that builds, experiments, and moves fast.