Internship - Deployment Strategist

The role

You will work closely with the founders on onboarding, agent development, and customer success. You will help onboard new customers, develop AI agents, support existing accounts, and build scaling processes.

What you will do

• Support pilot accounts and help customers get live with AI agents
• Assist with customer communications, answer questions, and resolve basic issues
• Help track agent performance and customer health metrics
• Support customer workshops and training sessions
• Help build and refine AI agents alongside the team
• Support workflow creation for onboarding and pilot management
• Work with automation tools (n8n, Zapier) to improve internal efficiency
• Document best practices and playbooks
• Help translate customer feedback into insights for product and engineering teams
• Support operational tasks that help telli scale

Required qualifications

• You really enjoy working with customers and help them succeed
• You're tech-savvy (or have a semi-technical background)
• You're an excellent communicator in both English and German - especially writing
• You've experimented with AI agents or workflows and understand topics like prompt engineering
• You're organized, hands-on, and not afraid of unglamorous work
• You're early in your career and hungry to learn fast

Nice to have

• semi-technical background

About the company

telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. They are a small, AI-pilled team that builds, experiments, and moves fast.