Sales Development Representative

The role

You will prospect into North American target accounts to book qualified meetings for Account Executives. You will use cold calls, LinkedIn outreach, and email to uncover business needs.

What you will do

• Prospect into North American target accounts through cold calls, LinkedIn outreach, and email.
• Qualify prospects by assessing budget, decision-making authority, business need, timeline, and intent.
• Research accounts and contacts to craft personalized outreach.
• Partner with Account Executives to align on target accounts, messaging, and timing.
• Manage time across prospecting, research, and team collaboration.
• Log activity and maintain records in Salesforce.
• Build sequences and prospect lists using Apollo and LinkedIn Sales Navigator.
• Share messaging, objection handling, and best practices with the team.
• Participate in role plays, call reviews, shadowing, and group training.

Required qualifications

• 3+ years of experience in an Sales development, business development or similar outbound sales role
• Experience working with or selling into the North American market
• Excellent written and verbal English communication skills
• Familiarity with AI tools and a demonstrated ability to use them to work more effectively
• Strong listening and conversational skills
• Competitive, results-driven mindset
• Strong organization and time management skills
• Familiarity with Salesforce, Apollo, and LinkedIn Sales Navigator, or similar CRM and sales engagement tools
• Experience in a SaaS, technology, or consulting environment

Nice to have

• Working knowledge of B2B technology and AI-powered solutions

Benefits

• Mentorship
• Shadowing
• Group training

About the company

TELUS Digital is a digital product consultancy and the digital division of TELUS. It is a customer experience transformation partner that designs and delivers customer experiences through technology and AI solutions.