Project Manager (Bilingual)

The role

The Client Project Manager serves as the primary contact between clients and internal delivery teams. This person manages project scope, timeline, budget, and communication for multiple application development mandates.

What you will do

• Manage the end-to-end project lifecycle from definition through implementation and closure.
• Serve as the primary client-facing owner for concurrent projects.
• Lead project kickoffs, requirements gathering, and discovery sessions.
• Develop and maintain detailed project plans, timelines, and resource allocation.
• Translate client requirements into briefs and tasks for internal teams.
• Build reports and follow up on team assignments and operational activities.
• Run regular client status meetings, check-ins, and business reviews.
• Manage client change requests and scope changes.
• Act as escalation point for client concerns and issues.
• Manage project risks and develop mitigation plans.

Required qualifications

• Strong expertise in project planning, judgment, leadership, decision-making, analysis, and problem-solving
• Excellent English / French oral and written communication skills
• Interpersonal and negotiation skills
• Thorough understanding of Project Management methodologies, principles, and practices such as Waterfall, Agile, and SCRUM
• Proven experience in executing and delivering on objectives
• Previous experience managing change orders and risk management
• Comfortable interacting with vendors, clients, and internal teams
• Strong analytical skills
• Excellent organizational and time management skills
• Familiarity with project management software tools and techniques
• Capacity to adapt to changing project requirements, stakeholder priorities, and external influences

Nice to have

• A bachelor's degree in a relevant field such as project management, business administration, engineering, or a related discipline
• Certification in project management and/or change management (e.g. PMP, Six Sigma, Agile PMI-ACP, AgilePM, CSM, Prosci, CCMP)
• PMP, CSM, PRINCE2, or equivalent project management certification
• Experience in Media & entertainment industry

About the company

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS. They design and deliver transformative customer experiences through technology, agile thinking, and a people-first culture.