Principal Consultant - Education Cloud Architect

The role

This person will lead the design and delivery of Salesforce solutions for higher education institutions. They will serve as a strategic advisor to executive stakeholders and define scalable solution architectures.

What you will do

• Lead end-to-end solution architecture for Education Cloud implementations and digital transformation initiatives.
• Serve as a strategic advisor to client stakeholders.
• Facilitate discovery workshops to understand institutional objectives and requirements.
• Develop scalable solution designs, architecture diagrams, data models, and implementation roadmaps.
• Architect Education Cloud solutions spanning various departments.
• Define enterprise data architecture, governance frameworks, security models, and integration strategies.
• Lead data migration strategy and planning efforts.
• Provide architectural oversight throughout the project lifecycle.
• Collaborate with technical architects, developers, business analysts, and project managers.
• Drive adoption of Salesforce platform capabilities.

Required qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, Education Technology, or related field.
• 7+ years of Salesforce platform experience.
• 3+ years serving as a Solution Architect, Technical Architect, Lead Consultant, or equivalent leadership role.
• Deep expertise in Education Cloud and higher education business processes.
• Strong understanding of Education Cloud data architecture, including person accounts, relationships, affiliations, academic structures, and student lifecycle management.
• Experience designing enterprise-scale Salesforce solutions involving multiple clouds, integrations, and complex data migrations.
• Proven experience developing enterprise data models, security architectures, and integration frameworks.
• Strong understanding of Salesforce platform capabilities, declarative architecture, Flow, OmniStudio, Experience Cloud, and related technologies.
• Exceptional communication, presentation, stakeholder management, and consulting skills.
• Ability to translate complex business requirements into scalable technical solutions and strategic roadmaps.

Nice to have

• Salesforce Education Cloud Consultant Certification.
• Salesforce Application Architect Certification.
• Salesforce System Architect Certification.
• Salesforce Data Cloud Consultant Certification.
• Experience with Student Information Systems (SIS), ERP platforms, and higher education technology ecosystems.
• Experience leading enterprise data migration and modernization initiatives.
• Experience supporting pre-sales activities, solution estimation, and executive presentations.
• Strong understanding of Agile delivery methodologies and large-scale program execution.

About the company

TELUS Digital Salesforce Practice is seeking an experienced Education Cloud Architect to lead the design and delivery of transformative Salesforce solutions for higher education institutions.