Telus Digital
Design Director
São Paulo, Brazil, Remote. Posted 23 days ago
The role
You will lead a team of approximately 8 designers and influence creative direction. You will work on projects involving emerging technology like AI and multimodal experience design.
What you will do
- Set project direction from initial concept through prototyping
- Develop coded prototypes using AI tools
- Provide guidance on client communication and design execution
- Connect design decisions to client business outcomes
- Collaborate with product, engineering, content, and project management teams
- Define conceptual and visual direction for brands
- Validate design decisions through user feedback and quantitative insights
- Present design work to clients including executive reviews and new business pitches
- Be accountable for the quality of all client-facing work produced by the team
- Manage the team through 1:1s, setting expectations, and performance management
Required qualifications
- 10+ years in the design industry
- Shipped products that impact thousands of users or more
- Recent experience leading design teams
- Portfolio demonstrating high quality, craft, and business outcomes
- Solid understanding of the product development process
- Strong opinions about visual and user experience design
- Hands-on experience building with AI tools such as Claude Code and Figma Make
- Working knowledge of Git, including branches and pull requests
- Understanding of front-end architecture, including components, state, and design tokens
- Experience connecting design decisions to business outcomes
- Experience presenting complex ideas to senior client stakeholders
- Experience managing the performance of designers
Nice to have
- CEFR C2 English
- Experience working with international clients
Benefits
- Health and dental plan
- Life insurance
- Monthly voucher for meals, culture, education, health and mobility
- Child care assistance
Before you apply
- In your cover letter, tell us how you have supported diversity, equity, and inclusion in your work
About the company
TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS. It is a global team that designs and delivers transformative customer experiences through technology and agile thinking.