Senior Manager, Solutions Architecture

Remote, Ontario. Posted 3 months ago

The role

You will provide architecture leadership in pre-sale and implementation stages. You will architect, plan, and initiate new projects while supporting in-flight projects and implementing client visions.

What you will do

Lead scoping, technical design, and work planning during the presale process
Speak with prospective clients about engineering capabilities
Play the lead role in technical architecture and discovery projects
Refine product and technical architecture using consulting methods
Own a technology vertical including solution design and platform selection
Provide architectural account-level guidance or subject matter expertise to existing project teams

Required qualifications

Multi-platform familiarity with expertise in one or more front-end technologies (Swift, Kotlin, Maui, React Native, React, Angular, Flutter, Typescript)
Multi-platform familiarity with expertise in one or more backend technologies (APIs: NodeJS, Spring, .NET, Python; Cloud: AWS, Azure, GCP; Data Services/Systems: SQL, NoSQL, Kafka)
Familiarity with content management systems, analytics platforms, and other 3rd party frameworks
Experience delivering software in an agency/client-service environment
Experience in having commercial conversations involving budgets and fees
Experience with software estimation, work planning, and building project plans within time/cost constraints
Ability to break down complex ideas to both technical and non-technical individuals
Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts
Excellent verbal and written communication skills
Ability to navigate ambiguity

Nice to have

Experience with leading CCaaS technologies such as Amazon Connect, Zendesk CCaaS, Google CES, Five9, and Genesys CCaaS
Experience with Cloud Data Platforms such as Databricks, Snowflake, or other major cloud data warehousing/lakehouse solutions
Proficiency with cloud-native AI/ML platforms (e.g., AWS Bedrock / Sagemaker, Azure ML, Google AI Platform/Vertex AI)
Understanding of MLOps principles and tools for continuous integration/continuous delivery (CI/CD) of machine learning models
Familiarity with containerization (Docker) and orchestration (Kubernetes) for scalable deployments

About the company

TELUS Digital is a digital product consultancy and the digital division of TELUS. It offers end-to-end expertise across eight core service areas with a global team.