Solution Engineer

Remote, US. Posted a month ago

The role

Solution Engineers act as trusted advisors to uncover customer needs and design solutions. They work with Sales and Delivery teams to develop estimates, craft proposals, and deliver demonstrations.

What you will do

Provide technical expertise and support for multi-cloud deals.
Partner with Sales to lead discovery sessions and deliver tailored demonstrations or Proofs of Concept.
Own the solution design process and respond to RFIs/RFPs.
Develop detailed estimates and Rough Order of Magnitude documents.
Tailor proposals and refine sales messaging to address deal-closing criteria.
Act as a trusted advisor to keep customer needs central to solutioning.
Present complex technical solutions to technical and non-technical stakeholders.
Collaborate with Salesforce Partner and Solution Engineers for POCs and RFP responses.
Develop and refine pre-sales processes and standards.
Identify and implement process improvements.

Required qualifications

Strong technical aptitude and ability to learn new technologies quickly.
Excellent verbal and written communication skills.
Team-oriented mindset with a willingness to collaborate across onshore, nearshore, and offshore teams.
Customer-first attitude.
2-4 years in pre-sales roles for Principal Level.
Demonstrated leadership in managing pre-sales teams for Principal Level.
2-4 years of prior delivery experience on the Salesforce platform for Principal Level.
Broad exposure to Salesforce implementations, complex solutioning, and estimation for Principal Level.
At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials for Principal Level.
1-2 years in pre-sales roles for Senior Level.
Experience mentoring team members for Senior Level.
2-4 years of prior delivery experience on the Salesforce platform for Senior Level.

About the company

TELUS Digital is a leading Salesforce consulting partner that works with organizations across industries to deliver cloud computing solutions.