Forward Deployed AI Engineer

The role

You will embed within strategic customer accounts to discover and build custom solutions. You will combine AI, data, and security expertise to create automations, integrations, and security tooling.

What you will do

• Embed directly within assigned customer accounts to understand environments and workflows
• Follow the FDE engagement loop: Discover, Ideate, Document, Build, Ship
• Build custom solutions including automations, integrations, AI-assisted workflows, data pipelines, and security tooling extensions
• Apply expertise across AI, data, and security to solve problems
• Document solutions thoroughly for platform-wide use
• Identify and surface new problem areas and intelligence gaps to the AI & DS function
• Collaborate closely with the AI & Data Science function
• Maintain strong working relationships with customer technical stakeholders
• Manage multiple active customer accounts concurrently
• Escalate blockers or account risks to the Director or Staff-level engineers

Required qualifications

• 3+ years in software engineering, security engineering, or a technical customer-facing role
• Strong programming skills in Python and/or another general-purpose language (Go, TypeScript, etc.)
• Experience working directly with customers to solve complex technical problems
• Familiarity with AI/ML tooling, data pipelines, or data engineering concepts
• Knowledge of security operations, SIEM/SOAR, cloud security, or endpoint security
• Ability to rapidly prototype and ship working solutions in ambiguous, fast-changing environments
• Strong technical documentation skills
• Strong problem-solving and troubleshooting skills with a bias toward action
• Excellent customer-facing communication and collaboration abilities
• Ability to thrive in a fast-paced, high-performance startup environment
• Passion for cybersecurity, automation, and continuous improvement
• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)

Nice to have

• CISSP
• CISM
• GIAC certifications
• Google Cloud Professional
• Microsoft SC-200/AZ-500
• AWS Certified Solutions Architect

Benefits

• Competitive salary and benefits package
• Opportunity to work with cutting-edge AI-driven cybersecurity technologies
• Collaborate with a talented and innovative team
• Culture of growth and development

About the company

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. The team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions.