Enterprise Solutions Engineer (Post-Sales)

The role

You will lead the design, delivery, and optimization of automation solutions for large-scale health systems and enterprise partners. You will own enterprise-scale implementations from discovery to go-live and act as a technical advisor to senior stakeholders.

What you will do

• Lead end-to-end enterprise implementations, from discovery to post-go-live
• Align cross-functional teams and manage project delivery, risks, and change
• Conduct operational audits to identify workflow gaps and automation opportunities
• Design scalable, configurable solutions using Tennr’s platform and APIs
• Reimagine processes with automation best practices
• Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
• Maintain documentation, enable knowledge transfer, and improve internal delivery tools
• Support sales strategy, mentor junior team members, and influence product roadmap

Required qualifications

• 4+ years of experience in enterprise SaaS delivery or solution design
• Strong understanding of APIs, systems integration, and technical architecture
• Proven ability to lead complex technical engagements with large enterprise customers
• Skilled at communicating technical concepts to both executive and technical audiences
• Experience navigating complex org structures and aligning cross-functional stakeholders
• Strong problem-solving skills with a focus on strategic, scalable solutions
• Business acumen and domain fluency
• Comfortable with ambiguity and fast-paced, unstructured environments
• Demonstrated ability to mentor others and contribute to team-wide best practices
• High ownership mindset and urgency

Nice to have

• A degree or minor in Computer Science, Engineering, or a related technical field
• Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato)
• Background in consulting, solution architecture, or technical customer success
• Experience in startup environments or scaling delivery functions

Benefits

• Beautiful new office at 345 Hudson Street
• Unlimited PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• Competitive parental leave
• Free lunch
• Pantry full of snacks

About the company

Tennr uses proprietary models to handle complex paperwork for healthcare providers to help get patients the right care. The company is focused on reducing patient delays across the U.S. healthcare system.